The Company
Mission: We help people find adventure, fun, and relaxation in the mountains together.
At Go Serre-Chevalier, we know that you want to reconnect with your loved ones while enjoying the great outdoors. In order to find that adventure, fun and relaxation, nothing beats a memorable mountain holiday.
The problem is the challenge of safe and reliable travel nowadays, not to mention the stress and time associated with organising your holiday. This makes you feel unsure about where to go and who to use for your vital and well-earnt holiday.
We believe that everyone should be able to enjoy safe, well-planned, financially secure, and all-around successful holiday.
Our company key characteristics:
1. Connection
We treat people as individuals and we are dedicated to our work because other people’s reconnection to nature and to each other depends on our work.
2. Fun under pressure
As a team, we stay positive and have fun even on a busy change over day and with all the current changes within global travel.
3. We have each other’s backs
We work together as a team that is like a family, where we honour everyone’s strengths.
Meet the core team
Ben Hodson - Founder & CEO
Marketa Schwey - Reservations & Business Development
Dee Hodson - Founder & COO
Dean Cunningham - Transport & Business Development
Rares Muntan - House Keeping & Maintenance
Jo Lowin - Reservations & Admin
Georgia Buckland - Reservations & Admin
Paula Muntan - Head of House Keeping
Nicola Simpson - Reservations & Admin
As seen in;
Follow us @goserrechevalier
Our reassurances
a) Insuring Client Funds
Protection of client funds and peace of mind: In compliance with government regulations for the protection of package holidays we provide 100% financial protection for all packages booked with Go Serre Chevalier. This will ensure that your holiday is fully protected and that no client funds are put in danger.
b) Environmental
We regularly seek to improve our environmental performance. This includes introducing digital-only booking and project management processes.
c) Social Impact
In everything we do, we aim to have as much positive social impact as possible. Our social values are based around acting with integrity, engaging with our local community, and developing people within this community to reach their full potential.
d) Equality
We are compliant to all statutory obligations set out in the Equality Act 2010. We are proactive in putting this into practice and have vast experience working with people from a range of ethnicities, age groups, genders, faiths and sexual orientations.
e) Health & Safety
We have a comprehensive policy relating to health and safety at work. This is regularly checked, and relevant actions are then carried out where needed. This policy is updated every 3 months to ensure we are fully compliant to UK and EU law. This is the responsibility of the nominated director.
f) Quality Control
We have a range of quality control procedures including account manager sign off and multiple checks on all work that. We have implemented a set of policies and procedures to reassure you that we align with UK and EU law. This means we deliver high-quality services and products without compromising on our core values and social drive. We monitor, review and develop these processes to guarantee our customers feel reassured and have confidence in everything we do.
g) Data-Handling
We have a clear data-handling policy that is compliant with all UK and European GDPR law, in line with the new Data Protection Act 2018 (DPA 2018). This will include any data we collect via direct research or monitoring. All data that is handed to us is only used and displayed after clear agreement with the client. All of our data is backed-up and secured via redundant storage devices over a secure network.